Legal document
Terms & conditions
Please read these terms carefully before using our visa application services. By accessing or using our platform, you agree to be bound by these terms and conditions.
Effective: 1 January 2025
Last updated: 15 April 2025
Version 3.2
On this page
Acceptance of terms
Our services
Eligibility & account
Application process
Fees & refunds
User obligations
Disclaimer
Privacy & data
Governing law
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info@believerstravel.in
01 — Acceptance
Acceptance of terms
By accessing the Believers Travel The World platform or submitting a visa application through our portal, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy.
If you do not agree with any part of these terms, please discontinue use of our services immediately. Continued use constitutes full acceptance.
02 — Services
Our services
Believers Travel The World provides visa facilitation, documentation assistance, and travel advisory services for individuals and corporate clients. Our platform assists with:
Tourist, business, and student visa applications for 80+ destinations
Document verification, checklist preparation, and appointment scheduling
Corporate travel solutions and bulk visa processing for organisations
Real-time application tracking and status notifications
We act as a facilitator between applicants and the respective embassies or consulates. The final visa decision rests solely with the issuing authority.
03 — Eligibility
Eligibility & account
You must be at least 18 years of age and possess the legal capacity to enter into a binding agreement. By registering, you represent that all information provided is accurate, complete, and current.
Providing false or misleading information during registration or application may result in immediate account suspension and potential legal consequences under applicable law.
04 — Process
Application process
Once submitted, our team reviews your documents within 1–2 business days. You will receive email and SMS notifications at each stage. Processing timelines vary by destination and are subject to embassy schedules.
You are responsible for ensuring documents meet the destination country's requirements', 'Incomplete applications may be returned, causing delays in processing', 'Believers Travel is not liable for delays caused by embassies or consulates
05 — Fees
Fees & refund policy
Service fees are displayed prior to payment and are non-refundable once the application has been submitted to the embassy. Embassy fees are collected separately and subject to the embassy's own refund rules.
In the event of a visa rejection, our service facilitation fee is not refundable. However, embassy fees may be partially refundable as per the respective consulate's policy.
Refund requests for cancelled applications (before submission) must be made within 24 hours via email to info@believerstravel.in.
06 — Obligations
User obligations
As a user of our platform, you agree not to misuse the service in any way that could damage, disable, or impair its functionality. Specifically, you must not:
Submit fraudulent documents or impersonate another individual
Attempt to gain unauthorised access to other user accounts or backend systems
Use automated bots or scraping tools against our platform
Upload malicious files, viruses, or harmful code of any kind
07 — Disclaimer
Disclaimer of liability
Believers Travel The World provides services on an "as is" basis. We do not guarantee visa approval, as decisions rest entirely with the relevant government authority. We are not liable for:
Visa refusals or delays by embassies or immigration authorities
Loss or damage arising from incomplete or incorrect information provided by the applicant
Disruption of travel plans due to visa processing delays beyond our control
08 — Privacy
Privacy & data protection
We collect and process personal data solely for the purpose of visa facilitation. Your data is stored securely and shared only with relevant embassies, consulates, or government authorities as required.
We do not sell or rent your personal data to third parties
Data is retained for a maximum of 3 years post-application, unless legally required otherwise
You may request data deletion by contacting our support team
09 — Law
Governing law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
By using our services you waive any objection to the jurisdiction or venue of such courts and consent to service of process by mail or electronic means.